Support

How to get help

Email us from the address you used at checkout and include your WarriorPlus transaction ID. That lets us find your licence instantly and resolve most issues on the first reply.

I did not receive my login email

• Check your Spam, Junk, Promotions and Updates folders.
• Confirm you are checking the same inbox used for your WarriorPlus purchase.
• Use “Forgot password?” on the login page — if an account exists, a reset link will arrive.
• Still stuck? Contact us with your transaction ID and we will reissue access.

Credits and generations

Each completed interior uses one credit. Your purchase includes 100 credits. If a generation fails part-way and a credit was consumed, tell us the approximate time and we will restore it.

Downloads and printing

PDFs are generated in your browser and saved to your device. If a download does not start, try a desktop browser such as Chrome, disable aggressive ad blockers, and make sure your puzzle count and trim size are within the supported ranges.

Refunds

Refund requests are handled according to the terms shown on the WarriorPlus product page for your purchase. Reach out to us first — most issues are fixable in minutes.

Contact

Support email: support@aibookformatting.com